PRIVACY POLICY

This Privacy Policy explains how UKRAINEGAMES OÜ (Right holder) collects, uses and transfers your personal data in connection with your use of the Site and the Services. We have done our best to keep the explanations to be short and easy to understand. But if you need more information or have any questions, please contact you have any questions, please contact us using the contact details below. We are committed to treating your confidential data with respect and comply with the Law of of Ukraine «About personal data» (hereinafter - the Law) and the provisions of the General Data Protection Data Protection (EU) 2016/679 («GDPR»). Ignorance of the terms and conditions established by this Policy, the Agreement User Agreement and the Terms of Use shall not be grounds for the User to make any claims to the Copyright Holder.

Information we collect

This Privacy Policy describes how we collect personal information through this Site and the Game to enable us to provide the Services. Your access to the Services and all communications between you and us are governed by this Privacy Policy and applicable law. You may browse this Site without disclosing any personal information. However, our Services require you to provide personal information. By providing personal information, you expressly consent to the collection, use, disclosure and retention of your personal information as described in this Policy, that relates to our processing of your personal information or personal information that may be collected while you are on the Site and use the services of the Site.

The type of personal information we collect depends on how you specifically interact with Copyright Holder and what services you use. We may process information that contained in any request you send to us regarding the Services, including information about your behavior and interaction with the Site.

Your request data may be processed in order to respond to your request, provide you with special information about the Services we provide, placement of targeted advertising, conducting market research, checking the effectiveness of advertising and researching similar audiences. The legal basis for such processing is the consent provided where the request is made, or your personal consent.

We may process information contained in or related to any communication you send to us, including for recruitment purposes. Such correspondence may include your personal data, legal information, projects, etc. These communications may be processed for the purposes of the contract between you and us and/or taking steps, at your request, to enter into such a contract. Correspondence may also be governed by an NDA (non-disclosure agreement), if applicable. The legal basis for such processing is our legitimate interests: the proper administration of our Website and business processes, marketing and other communications with Users and customers.

We generally collect the following categories of personal information:

• − Contact information, such as first name, last name, phone number, social media ID social media user ID, email address, and similar contact information;
• - User content, such as message content, suggestions, questions, comments feedback and other information that you send to us, that you provide to us when you contact us and/or receive the Services;
• - Device and browser information, such as network and connection information (including Internet Service Provider (ISP) and Internet Protocol (IP) addresses, device and browser identifiers device and browser identifiers and information (including device, program, or browser type, version, plug-in type) and version, operating system, time zone settings and other technical information, advertising identifiers, cookie identifiers and information and similar data;
• - Demographic information such as country, age and date of birth;
• - Social media and online content, such as information on social media and online profiles, online posts and similar data (links to the User's profiles on Facebook, Instagram, Skype, Google, Twitter, etc.);
• - Data on interaction with the Rightholder's advertisements displayed outside the the resource, their number, frequency and depth of viewing;
• - Information related to career, education and employment and similar data.

Please note that for any of the uses of your data described above that require your prior consent, you may withdraw your consent by contacting us at [email protected].

The Copyright Holder does not intentionally process biometric personal data (information that characterizing the physiological and biological characteristics of a person, on the basis of which it is possible to to establish his or her identity) and special categories of personal data (relating to race, nationality, political opinions, religious or philosophical beliefs, health beliefs, health, intimate life).

It is our policy to store and process personal data as necessary to provide you with the the best possible Services. We do not store or process personal data that we do not use. We retain personal data for as long as we need it for the purposes set out below: - Personal data is stored in our accounting records for tax authorities for at least 10 years after you have ordered the Service; - Personal data that we process to prevent fraud (users who have committed fraud), we keep for at least 5 years after your last login; - In other cases, your data is stored for no more than 36 months after your last login.

How we use the information

The Copyright Holder processes personal information about you on one or more of the following grounds:

• − registration of the User by the Copyright Holder in the Game and on the Website, provision of the User with the possibility of full use of the Website services;
• - displaying the User's profile on the website, the User's account;
• - establishing and maintaining communication between the User and the Copyright Holder, advising on issues of fulfillment of the terms of the User Agreement, use of the Website;
• - for the performance of the contract. If the processing is necessary for the performance of the contract;
• - legitimate interests. If the processing is necessary for the legitimate interests pursued by us or a third party, unless such interests override your interests or fundamental rights and freedoms that require the protection of personal information;
• - your consent. If you have given us consent to process your personal information for certain purposes;
• - to comply with the law. If processing is necessary to comply with the law.

The Personal Data may be disseminated by the Right Holder in the following cases:

• − when processing personal data in order to display the User's profile for other Website Users to maintain communication, including during the provision of services by remote means;
• - for the purpose of posting reviews of the services provided by the Copyright Holder left by Users, in various sources of information;
• - for the purpose of placing video materials obtained in the course of providing services in various sources of information;
• - optimization by the Right Holder of the distribution of informational and advertising messages nature;
• - application of organizational and technical measures to ensure the security of of personal data during their processing in information systems. Destruction of personal data shall be destroyed by the Copyright Holder in the following cases: - deletion by the User personal data in the relevant section of the User's Account;
• - receipt of the User's withdrawal of consent to the processing of personal data;
• - receiving a request from the User to destroy personal data;
• - expiration of the consent;
• - expiration of the personal data storage period in accordance with the agreements the Copyright holder and the User.

In order for you to receive Virtual Items, you may be required to provide information about your payment methods, including credit card information. We do not store or hold this information, and nor do we process your payments.

Payments are processed through the payment system LiqPay - https://www.liqpay.ua/ and Sense Bank - https://sensebank.ua/ and payment service providers, including acquirers, credit card issuers, your financial institution, etc. The services provided by Payment Service Providers may be subject to the supervision of financial regulators and are controlled by the Payment Service Providers' agreements applicable to the transaction. The Right Holder shall take necessary and sufficient legal, organizational and technical measures to protect the information provided by the Users from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other illegal actions with it.

Location of information

The copyright holder and its controlled entities are located in Ukraine. During your use of our Site and your communications with us, your personal information may be transferred outside of your country of residence and may be stored in the country of your residence and may be stored in and accessed from multiple countries. Whenever we transfer personal information to other jurisdictions, we ensure that the information is transferred in accordance with this Privacy Policy.

Заява про файли cookie

Cookies are small data files that are stored on your computer or or portable device when you visit certain web pages. They are used as a mechanism for a website to remember actions that your browser has taken in the past, such as pressing certain buttons or logging in previously. Cookies help us to improve the user experience user experience and allow us to personalize our services, measure which areas and features of our services are popular, and understand how customers use the services.

Necessary cookies (also known as strictly necessary cookies): these are cookies necessary for the operation of our website. These include, for example, cookies that give you access to secure areas of our Site. Analytical/performance cookies: these cookies allow us to recognize and count the number of visitors and see how visitors move around our Site while using it. This helps us to improve our Site, for example, by ensuring that users can easily find what they are looking for. Functional cookies cookies: these are used to improve the functionality of the Site and to facilitate the use of the Site by customers. For example, they are used to remember that you have previously visited the Site and asked to remain logged in to the Site. Targeted files Cookies: These cookies record your visit to our site and your browsing habits, such as the pages you visited and the links you clicked on. They are used to show you ads that are more relevant to your interests, and they can be used to limit the number of times you see an ad. They may be placed by us or by ad networks with our permission. Please note that these cookies do not contain your personal information. We may also include third party cookies on our Site and the collection, use and choices related to these third party cookies can be found on such third-party sites. We use cookies for technical reasons and for personalization purposes. Some of these cookies may be set when the user loads a a page or when a user performs a specific action on the website. We may use cookies cookies and related technologies described below for a variety of purposes, including website design website design, Google Tag Manager, advertising, analytics, social media, etc. On our websites you may see «banner with cookies». If you consent in this way, we may set advertising cookies on the website. We will periodically show you a banner if you change your mind.

Your rights

We would like to make sure that you are fully aware of all your data protection rights. Every user has the right to: The right to rectification - you have the right to request that we correct any information that you believe to be inaccurate. You also have the right to request that we to complete information that you believe to be incomplete. Right to erasure - you have the right to request to have your personal data erased under certain conditions. Right to restriction of processing - you have the right to the right to request restriction of processing of your personal data under certain conditions. The right to object to processing - you have the right to object to the processing of your personal data under certain conditions. Please note that if you do not allow us to collect your personal information, we may not be able to provide you with certain services, and some of our services may not be tailored to your interests and preferences. You can always withdraw consent, obtain or request erasure of all of your personal data that we hold, or ask questions, by sending us an email request to [email protected].

User consent to the processing of personal data

By accepting the terms of the Policy, the User gives the Copyright Holder an informed and conscious consent to processing of their personal data under the conditions provided for by the Policy and the Law:

• − when registering a User Account;
• - when entering or changing personal data of the User's Account - for personal data that the User provides when editing information on the Site or in the Game;
• - when filling out the feedback form;
• - for personal data provided by the User to the Copyright Holder when filling out the form online feedback on the Website and electronic services (Skype, Google, etc.). For any use of the Website;
• - for personal data that is automatically transferred to the Copyright Holder in the process of of using the Website using the software installed on the User's device software.

The User is deemed to have consented to the processing of his/her personal data at the moment of of starting to use the Website. The User's consent to the processing of his/her personal data by the Copyright Holder data is valid from the date of consent to their processing and for the period necessary to achieve the purposes of personal data processing. If the User is under the age of 18, the latter, when providing his/her personal data, he/she is obliged to send a written consent to the e-mail address of the the Copyright Holder, the written consent of the User's legal representative to the processing of such data by the Copyright Holder. The Copyright Holder, taking into account the automated system of personal data collection, does not monitor the provision of such consent by the User. In case of detection of incapacity of the User who has provided his/her personal data without the written permission of his/her legal representative, the Copyright Holder shall immediately block the processing of such personal data until the circumstances are clarified. the circumstances. The Rightholder assumes that the User provides accurate and sufficient personal information on the issues offered in the forms of the Website, and maintains this information up to date. If you upload your image through the User Account the User agrees to the use of this image free of charge (Article 308 of the Civil Code). of the Civil Code) for purposes not related to the identification of the User. The User undertakes not to provide photos of third parties as the User's image. The User realizes that the information on the Website posted by the User about himself/herself may be available to other Users of the Website, may be copied and distributed by such Users in the cases and under the conditions specified in the Policy clause The User is familiarized with this Policy, expresses his/her informed and conscious consent to it.

Limitation of liability The Copyright Holder shall not be liable for any misuse of personal data use of personal data and causing any damage to the User that occurred as a result of:

• − technical malfunctions in the software and in the hardware and networks that are are beyond the control of the Right Holder;
• - in connection with the intentional or unintentional use of the Site for purposes other than their intended purpose by third parties;
• - failure to ensure the confidentiality of access passwords or intentional transmission of access passwords other information from the Site by the User when receiving the services of the Copyright Holder or use of the Website by other persons who do not have access to this information;
• - illegal actions of third parties regarding access to the Website data, including personal data.

The Copyright Holder is not responsible for the procedure for the use of the User's Personal Data by third parties with whom the User interacts within the framework of using the Website. The Rightholder does not verify the existence of a special regime for the processing of Users' personal data. If The User is a citizen of the European Union or a citizen of other states who temporarily or permanently residing in the territory of the EU countries and accesses the Website from the countries of Europe, the Copyright Holder shall take all reasonable measures to ensure compliance with the following requirements legislation on personal data protection. To do this, the User is obliged to notify the Copyright holder about the existence of a special regime of personal data protection by contacting the Copyright holder's e-mail address [email protected] Changes to this Policy It is expected that this Privacy Policy will change from time to time. to change from time to time. The Copyright Holder reserves the right to make changes to the Privacy Policy Privacy Policy at any time, for any reason and without notice, except for the publication the updated Privacy Policy on our Website. We may periodically send email reminders of our notices and terms and conditions, but you should check our Site to review the current Privacy Policy that is in effect, and check for any changes that may have been made to it. Continued use of the Site or its services after the publication of a new version of the Policy means acceptance of the Policy and its terms and conditions by the User. In case of disagreement with the terms of the Policy, the User must immediately stop use of the Website and its services.

Contact us

The User has the right to send the Copyright Holder his/her requests, including those regarding the use of his/her personal data, as well as withdrawal of consent to the processing of personal data.

Technical support contact: https://t.me/ukrainegta5bot
E-mail for communication: [email protected]